FAQ's
Frequently Asked Questions
1. What types of products do you sell?
We offer a curated collection of stylish home accessories and personal grooming essentials – designed to elevate your lifestyle with ease and elegance.
2. Do you offer free shipping?
Yes! We offer free shipping on all prepaid orders above ₹999. For orders below that, a small shipping fee may apply and will be displayed at checkout.
3. How long does delivery take?
Orders are processed in 1–3 business days, and delivery typically takes 5–10 business days, depending on your location.
4. Can I cancel or modify my order after placing it?
We process orders quickly to ensure fast delivery, so cancellations or modifications are only possible within 12 hours of placing the order. Please email us at a21accessorizeme.in as soon as possible.
5. What if I receive a damaged or wrong item?
We're so sorry! Please contact us within 48 hours of delivery with photos of the item. We’ll gladly send a free replacement or issue a full refund.
6. How do I initiate a return?
If you're not satisfied with your purchase, you can request a return within 7 days of delivery. Just email us at "a21accessorizeme.in" with your order number and reason, and we’ll guide you through the process.
7. Are grooming products returnable?
Due to hygiene reasons, grooming products (like razors, trimmers, or skincare tools) are non-returnable unless they arrive damaged or defective.
8. What payment methods do you accept?
We accept all major debit/credit cards, UPI, Net Banking, and wallets. All transactions are 100% secure.
9. Do you offer Cash on Delivery (COD)?
Yes: We offer COD on all products with a small convenience fee.
10. How can I contact you?
You can reach us via email at "a21accessorizeme.in" or through the contact form on our website. We usually respond within 24–48 hours.